1.Please contact us when there is any problem about your machine. We will give you a solution based on the information you provide.(1. Guide the customer to rule out problems by him or herself. 2. Return the machine for maintenance.)
2. After-sale contacts: firstname.lastname@example.org
3. When the machine needs to be returned for maintenance, please send back the machine to us to with clear indication of the following information. (Freight fee is paid by the buyer.) Information contents: problem description, customer’s name, customer’s phone number, customer’s recipient address.
4. Maintenance period: generally, within 10 working days from the date of our receiving. The concrete period depends on the actual maintenance progress.